We're real people, ready to help. Reach out anytime.
You can reach us anytime by email at info@mechmax.live. We reply to every email within 24 hours.
Our support hours are Monday–Friday, 9:00 AM–6:00 PM EST, and we typically reply to emails within one business day.
We're happy to help with pre-purchase questions and equipment compatibility, order status and shipping updates, warranty claims and replacement parts, and returns or refunds. Just send us an email and let us know what you need.